Insurance and Billing


UHA participates most insurance plans in Georgia, including Medicare and Medicaid. However, it is important to discuss your coverage with our financial staff. We will contact the insurance company to verify eligibility and coverage. Once this is done, we will confirm the first appointment.

To minimize anxiety about financial matters, our patient account representatives and other business office staff are available to help with these concerns. We want to be sure each patient receives the care they need while having a clear understanding of financial responsibilities.

Financial Policies

  • Co-payments and deductibles are due at the time of service. We accept cash, check, and most credit cards.
  • Unpaid prior balances will be collected at the time of next service.
  • Non-urgent appointments may be rescheduled if a patient is not prepared to pay the balance, co-pay or deductible.
  • Financial assistance may be available to uninsured patients.
  • There is a $25 charge for returned checks.

Private Pay or Uninsured

Private pay patients will meet with a Patient Account Representative on the first visit. Payment-in-full will be collected at the time of service unless other arrangements are made.

Billing Process

  • We send insurance claims for our services directly to the patient’s insurance plan.
  • Our fees are based on what is “usual and customary” for the care we provide within our service area.
  • UHA physicians provide only medically necessary services. If an insurer arbitrarily says a service is not medically necessary, the patient will be responsible for payment.